HOW DO I EXPERIENCE THE SHOW WITH SOMEONE ELSE?
DOES IT MATTER WHERE I AM IN THE WORLD?
You can join a show from anywhere in the world - just select the country that has the time zone most suitable for you.
WHAT CAN I DO TO ENSURE I HAVE THE BEST EXPERIENCE?
Click here for assistance converting your time zone.
Follow the instructions in the email, or within the audio. They may require you to sit in a specific environment e.g. a kitchen at a table.
Close all other apps and turn off your VPN.
Put your phone in 'Do Not Disturb' mode.
Do NOT put your phone into airplane mode - you need an internet connection for the show to run.
The minimum sytem requirements are iPhone 6 running iOS 12.4 or Android 6 or above.
WHAT IS DARKFIELD RADIO ?
DARKFIELD RADIO broadcasts immersive audio experiences via the DARKFIELD RADIO Mobile App. Each show immerses audiences in DARKFIELD'S signature 360 degree sound in their own headphones, introducing unfamiliar characters into the familiar spaces we inhabit. you can find more info here
DO I NEED TO BE CONNECTED TO THE INTERNET?
CAN I DO DARKFIELD RADIO EXPERIENCES SOLO?
MY SHOW IS OUTSIDE - WHAT IF IT'S RAINING?
Shows can be done indoors in your home if it is raining - please recreate the set up of a bench or car at home, with space next to you and behind you.
DO YOU GIVE REFUNDS?
KNOT HAS AN EPISODE LOCATED ON A BENCH AND IN A CAR - WHAT IF I DON'T HAVE ACCESS TO A BENCH OR CAR, OR DON'T FEEL SAFE?
Shows can be done indoors in your home if you can't do them outside - please recreate the set up of a bench or car at home, with space next to you and behind you.
WHAT CAN I DO IF I AM HAVING ISSUES?
Check for a solid internet connection
Turn off VPN if you have one
Close all other apps
Restart the Darkfield Radio app
Restart the phone
Check device memory is not at capacity
If you have an Android phone please go to app settings > Darkfield Radio > clear cache